Tie operational challenges to strategic direction and the ability to be effective in a large organization with multiple outlet responsibility.Ensures that the receiving, holding and issuance of products are within the quality and control standards.Assists with formal presentation of updates to plans and provides appropriate explanations and solutions to variances.Assists in Supporting all Food & Beverage and Casino Beverage operations.Responsible for the overall achievement of department customer service goals. Ensures customer service standards are followed by all team members and addresses issues as they arise. Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs.Reports budget concerns / deviations to the Director of Food and Beverage. Responsible for preparing, monitoring and adhering to budgets and ensuring compliance to departmental budget initiatives.
Develops, implements and manages operational goals and monitors achievements of performance and profit objectives.
